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Welcome to CoLocalizer Support

We are here to help!

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Have a question?

If you have any questions, please check our Frequently Asked Questions (FAQ) first, as we may have already addressed your inquiries.


Finding more information in Help

Both CoLocalizer Pro for Mac and CoLocalizer for iPad include built-in Help feature. In CoLocalizer Pro for Mac, you can find Help under the Help menu. In CoLocalizer for iPad, open the image and then tap Settings > Help. You can also find handy tips for both apps.


Syncing with iCloud

CoLocalizer images are automatically synchronized across all your devices via iCloud.com and stored in iCloud Drive


Opening files

CoLocalizer apps can open RGB files in popular formats such as JPEG, PNG, and TIFF. However, they do not support grayscale images. We strongly recommend using lossless TIFF to ensure reliable calculations.


CoLocalizer apps also support proprietary file formats from major microscope manufacturers and a biological image data standard:


Video tutorials

CoLocalizer Pro video tutorials will guide you through the steps needed to accurately quantify colocalization in your fluorescence microscopy images.


Exploring the details with User Guide

A free CoLocalizer for iPad User Guide eBook is available from the Apple Books Store.


Release Notes

To find out when a specific feature was introduced and what changes were made, you can refer to the release notes for CoLocalizer Pro for Mac and CoLocalizer for iPad.


News and insights

Explore the blog on the CoLocalization Research Software website for valuable information about colocalization, press releases, insights into CoLocalizer features, and other related topics.


If something doesn’t work

If you experience unexpected issues with the CoLocalizer Pro app, your preference file may be corrupted. To check this, go to Users>yourUserName>Library>Preferences and locate the file named com.CRS-CoLocalizer.Pro.plist. Move this file out of the Preferences folder, then start the app. If the issues are resolved, you can delete the moved .plist file, as it was the cause of the problems. To access the Library folder, press and hold the Option (Alt) key and click the Go menu in Finder. You will find the Library folder there.


CoLocalizer for iPad Terms of Use

CoLocalizer for iPad Terms of Use are available.

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