CoLocalizer Pro and CoLocalizer Express have been created in accordance with the highest standards of quality of scientific software, rigorously tested, and are fully supported. We are proud of the quality of our support and always available for your questions and comments. A number of resources is offered to help you solve any problems you may have encounter when using our software. CoLocalization Research Software support is free to all registered users.
CoLocalizer Pro and CoLocalizer Express Help is available under the Help menu. Under this menu you can also access keyboard shortcuts, tips, provide feedback, and visit website. In addition, you can also use the link under CoLocalizer Pro and CoLocalizer Express menu to view hot tips online.
If you want to save ROI of the images in JPEG format (CoLocalizer Pro), the ROI other than rectangle in shape will be saved with black background. This happens because JPEG file format does not support alpha channel and does not allow the proper masking to occur.
If you experience unexpected issues with the application, it is possible that its preference file is corrupted. To check it, go to Users>yourUserName>Library>Preferences and locate the com.CRS.CoLocalizer.Pro.plist (CoLocalizer Pro) or com.CRS.CoLocalizer.Express.plist (CoLocalizer Express) file. Move this file out of the Preferences folder. Then, start the application. If no issues remain, delete the moved .plist file. It was causing the issues. To access the Library folder using Mac OS X 10.7 (Lion) and Mac OS X 10.8 (Mountain Lion), press and hold the Option (Alt) key and click the Go menu in Finder. You will find the Library folder there.
Contact Support Team
You should not have questions by now, but in the case you still have, feel free to contact us using the form below:
Home > Support
Copyright © 2003-2013 CoLocalization Research Software. All rights reserved.
All registered trademarks are their respective owners' properties.
Type your message here...
*all fields are required